![]() Usually, after issuing the replacement product, it takes around 1-6 (Depending on the location) business days to deliver the shipment to your doorstep.In case a replacement is provided, it will be done with an equivalent condition device only, with or without packaging & accessories. Primebook warranty coverage shall be limited only to provide repairs & rectification of the fault reported.The Turnaround time (TAT) for picking up the faulty product unit is between 0-3 business days right from creating the AWB (Airway Bill) of our courier partners.If the issue is not resolved over call or chat, we will arrange to pick up the device from your address.To claim a warranty, it is necessary to follow all the required troubleshooting steps as instructed by our support agent. To claim the warranty, please connect with us on WhatsApp between 10 AM and 7 PM.
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